FAQ

Located in Walnut Creek, CA, Brain Insights is a center that specializes in neuropsychological assessments and psychological treatments.

What kinds of evaluations do you provide?
We provide assessments for children 5 years and older, adolescents, adults, and older adults. Services include assessment of ADHD, learning disability, mood disorders like depression and anxiety, developmental disorders, autism, traumatic brain injury, stroke, and dementia. For more information see our services page.
How do I set up an appointment?

To schedule an initial appointment, use the client portal to set up an intake.

How do I prepare for my evaluation?
Make sure to get a good night sleep and take all of your regular prescription medications, as usual. The day of the evaluation, make sure you have enough to eat and consider bringing a nutritious snack if you tend to get hungry. Please also make sure bring your glasses if you wear them.
What will be discussed during the intake?

During a psychological assessment intake, the mental health professional will typically gather information about the individual’s medical and mental health history, current symptoms or concerns, and any other relevant background information. This may include:

  • Reason for seeking an evaluation: The mental health professional will ask why you are seeking a psychological assessment, what specific concerns or symptoms you or your child may be experiencing, and when these symptoms first started.
  • Medical history: The mental health professional will ask about your or your child’s medical history, including any current or past medical conditions, medications, or surgeries.
  • Mental health history: The mental health professional will ask about any previous mental health treatment or therapy, including the names of any previous therapists or mental health professionals you or your child have seen.
  • Family history: The mental health professional may ask about any family history of mental health issues or other relevant family history.
  • Educational and occupational history: The mental health professional may ask about your or your child’s educational and occupational history, including any challenges or successes in these areas.
  • Social history: The mental health professional may ask about your or your child’s social history, including any significant life events or changes, social support systems, and hobbies or interests.
  • Current functioning: The mental health professional may ask about your or your child’s current level of functioning in different areas of life, such as school or work, social relationships, and daily activities.

Overall, the intake process for a psychological assessment is designed to gather as much information as possible about the individual’s background, symptoms, and current functioning, in order to determine the most appropriate evaluation and treatment plan.

What forms of health insurance do you take?
Brain insights does not accept insurance. We can provide a superbill for you to submit to your insurance for reimbursement, however, reimbursement is not guaranteed. We recommend contacting your insurance provider to determine if your insurance will cover psychological assessments by an out of network provider.
Why don’t you take insurance?
One of the main reasons is that insurance companies often have strict requirements for reimbursement and may limit the number of sessions or types of treatments that they cover. This can result in a conflict between the psychologist’s clinical judgment and the requirements of the insurance company, which may compromise the quality of care. Additionally, insurance companies often require extensive paperwork and administrative tasks, which can be time-consuming and take away from the psychologist’s ability to focus on providing treatment. Finally, not accepting insurance allows us to maintain greater control over our practice and treatment approach, allowing us to tailor our services to meet the specific needs of our clients.
How do I know if my child needs an evaluation?

There are a few signs that may indicate that your child could benefit from a psychological assessment:

  • Behavioral or emotional issues: If your child is experiencing persistent behavioral or emotional issues, such as anxiety, depression, or acting out, a psychological assessment may be helpful in determining the root cause of these issues.
  • Learning difficulties: If your child is struggling in school despite extra help and support, a psychological assessment may help identify any underlying learning difficulties, such as a learning disability or ADHD.
  • Developmental delays: If your child is not meeting developmental milestones, such as speech or social skills, a psychological assessment can help identify any underlying developmental delays or disorders.
  • Trauma or significant life changes: If your child has experienced a traumatic event or significant life change, such as the loss of a loved one or a move to a new location, a psychological assessment can help identify any emotional or behavioral issues that may have resulted from these experiences.

If you are concerned about your child’s behavior, emotions, or development, it is important to seek the guidance of a mental health professional. A licensed psychologist or other mental health professional can meet with you to discuss your unique situation and determine whether a psychological assessment is necessary to help your child.

What does an assessment process look like?
After setting up an intake appointment, you will complete intake forms through our online portal about your/your child’s history and the reason you are seeking services. You will then complete a 60 minute online intake with a licensed psychologist to better understand to identify the most appropriate type of assessment. You or your child will complete testing in person in our office in Walnut Creek over one or more sessions and your psychologist will take time to review records and communicate with other professionals involved in your/your child’s care (e.g., teachers, therapists, psychiatrist, pediatrician, occupational therapists, etc.). One to two weeks after the final testing session, you will meet with the evaluator to discuss findings of the assessment and recommendations.
What kind of recommendations will I get from the report?
Accommodations for school, types of tutoring best suited for your needs, learning strategies for your unique learning style, things to do at home, whether you should talk to a psychiatrist about medication, types of therapy to consider, and referrals to providers from other professionals like speech language therapy and occupational therapy.
What types of assessments are available?
There are many different types of assessments available, each designed to evaluate different aspects of an individual’s mental health, cognitive functioning, or personality traits. Some common types of assessments include intelligence testing, neuropsychological testing, personality assessments, and diagnostic assessments for mental health conditions.
What do I do if the diagnosis I would like to have assessed is not listed in your services?
We assess for a wide range of psychological and neuropsychological conditions that are not all listed on our website. Feel free to email us with your specific concern or schedule a free 15 minutes consultation to determine if our services are right for you.
How long will it take to receive the results of my assessment?
The time it takes to receive the results of your assessment will depend on the specific assessments conducted and the interpretation of the results. Our IQ only testing for school admission is available 1 business day after you complete testing. For most evaluations, you can expect to receive results within 2-3 weeks of completing testing.
What is a psychological assessment?
A psychological assessment is a comprehensive evaluation of an individual’s cognitive, emotional, and behavioral functioning. It includes a variety of tests and measures that are used to gather information about an individual’s strengths and challenges in these areas.
Why would someone need a psychological assessment?
Psychological assessments are used for a variety of reasons, including diagnosing mental health disorders, evaluating cognitive functioning, assessing personality traits, and identifying learning disabilities or other developmental issues.
How long does a psychological assessment take?
The length of a psychological assessment varies depending on the specific tests and measures used and the reason for the evaluation. Typically, a psychological assessment can take several hours to complete over the course of one or more sessions.
Who administers psychological assessments?
Psychological assessments are administered by licensed psychologists. These professionals have specialized training in administering and interpreting psychological tests and measures.
How is the information gathered during a psychological assessment used?
The information gathered during a psychological assessment is used to help diagnose mental health disorders, evaluate cognitive functioning, identify areas of strength and challenge, and develop a treatment plan or recommendations for further evaluation or treatment.
How can I prepare for a psychological assessment?
Preparing for a psychological assessment will include filling out intake forms and providing information about medical and mental health history. It may also be helpful to think about and write down any specific concerns or questions you have about your cognitive, emotional, or behavioral functioning.
What happens after a psychological assessment is complete?
After a psychological assessment is complete, the evaluator will typically provide feedback and recommendations based on the results of the evaluation. This may include a diagnosis, referrals for treatment, or recommendations for accommodations in academic or work settings.
Is a psychological assessment confidential?
Yes, a psychological assessment is confidential, and the results of the assessment are protected by privacy laws. However, there are some exceptions to confidentiality, such as if the evaluator believes that the individual is a danger to themselves or others.